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Key consulting services and projects

Organisational optimisation

The optimisation of organisational processes has many aspects. The documentation of cost structures and work processes as well as team quality and motivation are all part of it. We support our clients during the implementation of flexible work and organisational processes. The realisation of their individual ideas and targets is equally important to as to avoid critical factors in corporate success. These are in particular: symbolic involvement of employees, defensive communication, ambiguous responsibilities and competences, negligence of qualification processes.
  • Reorganization and optimization of core processes (sales including customer service, procurement, regulation, commercial and technical processes) at municipal utilities and other energy suppliers
  • Establishment of the controlling corporate functions within the framework of holding structures and network spin-offs
  • Establishment and support of the project management for several energy suppliers and a municipal public transport company
  • Restructuring of the sectors of occupational safety, environment and health of a major regional energy supplier
  • Designing service processes for a company group (development of service level agreements)
  • Workshops on business process optimisation in the media industry

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